PROPERTY MAINTENANCE & REPAIRS
WHATEVER THE PROBLEM
WE CAN HELP
Property Maintenance issues can arise at any point in the day however the team at L A Property Discovery are readily available to help. The comprehensive team of inhouse-contractors will keep you covered three hundred and sixty-five days of the year, whether your property be in Chorlton, Stretford, Sale, Stockport, Didsbury, Manchester City Centre or anywhere in Greater Manchester.
We offer a twenty-four hour emergency call out service, this means that a member of our team is always waiting at the end of the line to pick up your emergency issues. Please note, that you can be liable for paying call-charges if issues are as of the result of personal negligence or classified as a non-emergency
01
PLUMBING & HEATING
At L A Property Discovery everything is flowing smoothly. If it isn’t for you then contact us now!
Our expert Gas Engineers are Gas Safe Registered, certified and reliable.
02
ELECTRICAL
Don’t blow a fuse, L A Property Discovery are ready to help, get in touch now.
Our electrician is fully insured, certified and reliable, therefore we guarantee that you are safe in our hands.
03
CLEANING & GARDENING
Do you want your property to sparkle like L A Property Discovery?
If so, get in touch to receive the upmost professionalism by our colleagues at Clean and Green.
EMERGENCY
L A Property Discovery upon commencing your tenancy will provide you with your Welcome Pack. Within it will detail our out of office hours emergency call-out service.
The Emergency Number is for real emergencies such as gas leaks and water leaks that cannot be contained within a bucket overnight for example.
If the case that an emergency arises outside normal office hours, please call our Out of Hours Emergency number 07919537417. Please note, only use this number in extreme emergencies, as the operator will not be able to assist you with any other matter.
Contractors will only attend the property if it is felt the situation requires urgent attention and if a visit to the property is deemed necessary.
IMMEDIATE ATTENTION!
Certain emergencies require immediate attention from public services such as fire, or gas leak outside of the building and tenants are expected to use their common sense in contacting the relevant services in such circumstance.
PENALTY CHARGES
Penalty Charges will be incurred for misuse of the emergency service. Charges for misuse of this service are £35.00 per telephone call, £65.00 callout charge and £45.00 per hour thereafter - subject to VAT.
URGENT LOCK CHANGES & DAMAGED WINDOWS ETC
In the case that the tenant is responsible, the full charges will be recovered from the tenant and a deposit may be required in advance of any work taking place.
The contractor will only attend at the request of the tenant where;
a) If the contractor is free to do so and no real emergency elsewhere has occurred which would priority
b) An email has been received from the tenant confirming they understand that they will be charged for the callout and accept such charges.
Our contractors will always aim to assist you as soon as possible and as we are located on the convenient and accessible Beech Road in Chorlton, this is extremely beneficial in helping us do so!
NON EMERGENCY REPAIRS
If a non-emergency repair arises outside normal office hours, please contact the office by post (58 Beech Road, Chorlton, Manchester, M21 9EG) or email (repairs@lapropertydiscovery.co.uk) as set out in the 'Repair Procedure' within you L A Property Discovery Welcome Pack.
Please note, that Landlords' do not accept any responsibility for repairs unless reporting in writing and your correspondence has been acknowledged i.e. receipt provided.
If reported in writing, it must be sent by Recorded Delivery to confirm receipt.
